We’re very excited to be working with Get Satisfaction on a new joint mobile and social product.
MePlease and Get Satisfaction‘s joint product, Reach and Reward, will be demonstrated in the Get Satisfaction booth at Salesforce.com’s Dreamforce conference from August 30th to September 2nd. Reach and Reward connects a brand’s customer to a Get Satisfaction powered FAQ page and also gives them the opportunity to ‘Like’ the brand on Facebook. As soon as the customer ‘Likes’ the brand a reward, such as a free gift is sent to their device, which can be redeemed, using the unique barcode issued and tracked by the MePlease platform.
The MePlease and Get Satisfaction product works on over 6000 devices, facilitates easy opt-ins and sharing through social media channels, and can track a customer’s social media journey so brands can identify brand champions. It can also gather valuable demographic data about customers, which can be integrated into a brand’s CRM system, such as Salesforce.com.
Get Satisfaction is the market leader in giving brands the ability to respond to millions of customers on an individual basis using their community support tools.
Read our full press release here.
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